There was a time where doctor-patient relationships were strictly authoritarian -- doctors did not listen, but rather prescribed -- and those suffering from mental problems endured cold and brutal recuperative programs. Sigmund Freud changed all that with the development of psychoanalysis, wherein he listened to the patient, mapped the unconscious and elevated the study of dreams from mysticism to science. Freud's bold and occasionally regrettable conclusions stirred the conservative society of his time, yet still hold considerable influence on the world today.
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